Returns and Refunds:

a. Product Returns:

- We accept returns within 90 days of the purchase date.

- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

- LNW LLC reserves the right to refuse returns that do not meet these criteria.

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b. Return Process:

- To initiate a return, please contact our customer service at jmisse@lnwretail.com for further instructions.

- Customers are responsible for return shipping costs unless the return is due to an error on our part.

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c. Refunds:

- Once your return is received and inspected, we will process a refund to the original payment method. - Refunds may take 90 business days to reflect in your account.

 

d. Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us within 90 days of receipt for a replacement or refund.

 

e. Exchanges:

- We do not offer exchanges at this time. Customers may return the original item and place a new order for a replacement.

 

Changes to the Return Policy:

- LNW LLC reserves the right to update or modify the return policy at any time. Changes will be effective immediately upon posting on the Site.